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Pursuant to European Regulation 2016/679 (hereinafter, also "Regulation") and national legislation, Mondo turistico (hereinafter, also "Data Controller"), as Data Controller, provides below the extended information regarding cookies installed on the Mondo turistico institutional portal website (hereinafter also "Site") in order to illustrate the types, methods of use and provide guidance on actions to refuse or delete the cookies present.

1. What are cookies

Cookies are small text files that web applications send to visitors for various purposes.

These can be classified according to various criteria:

  • Site that generates them: first-party cookies, installed directly by the manager of the site being visited, and third-party cookies, set by a website different from the one the user is visiting.
  • Purpose of use:
    • Technical cookies, aimed at managing the technical aspects necessary to provide a service requested by the user, such as browsing a website, managing a user session or automatic recognition of the preferred language.
    • Among these types of cookies, analytical cookies are also used, anonymized and in aggregate form, in order to collect information on the number of users and how they visit the website and thus compile general statistics on the service and its use.
    • First-party profiling cookies, used to analyze the characteristics of user navigation and create profiles based on their behavior on the site.
    • Third-party cookies are cookies used by "third-party" services, managed directly by third parties and for which the Site Controller does not carry out any processing, which may also use profiling cookies.
  • Duration: permanent cookies, stored permanently on the device, temporary cookies, with variable and limited duration, session cookies, which disappear when the browser is closed or at the time of log-out.

2. Which cookies are used on this Site and for what purposes

2.1 Technical cookies (do not require the consent of the data subject)

This Site uses technical cookies essential for the proper functioning of the Site, to enable efficient navigation on it and to guarantee the security of visitors' navigation. These cookies are strictly necessary for the purposes mentioned above and to allow the use of content and services requested by the user.

The prior consent of users is not required for the installation of these cookies.

Furthermore, the Site uses analytical cookies through the Web Analytics Italia (WAI) information collection system in order to statistically analyze accesses or visits to the Site itself. These cookies can be assimilated to technical cookies because they are used directly and only by the site manager to collect significant information, in aggregate form, which concerns, for example, how users interface with IT systems, or which devices, operating systems or browsers are used for access; the quality and usability of the sites themselves, assessable from simple indicators such as the number of visits, their duration, the loading speed of pages or the searches performed by the user.

The information collected by this type of cookie is in a form that does not allow the identification of the user since WAI, based on Matomo, uses by default the anonymization of users' IP addresses. These Cookies do not require the prior consent of the User to be installed and used. For further information on the processing of personal data carried out by Web Analytics Italia, consult the WAI information.

2.2 First-party profiling cookies (require the consent of the data subject)

This Site uses, subject to the expression of consent by the data subject, first-party profiling cookies.

Cookies for managing counters for each thematic page viewed.

Failure to provide consent by the user will preclude the possibility of using the content and additional features connected to the installation of profiling cookies.

2.3 Third-party cookies (require the consent of the data subject)

On this Site, subject to the expression of consent by the data subject, "third-party" services may be used, managed directly by third parties and for which the Site Controller does not carry out any processing, which may use profiling cookies. For example, third-party cookies may be transmitted when viewing videos that reside on a YouTube channel or other content embedded in the Site by external services (for example, Facebook or X social walls).

Specifically, with prior consent:

  • cookies are installed for the YouTube service as well as cookies relating to Google Translate and Recaptcha services. Cookies are also installed for Mediaportal content.

For further information on the processing of personal data, please refer to the privacy policy of the latter:

Failure to provide consent by the user will preclude the possibility of using the content and additional features connected to the installation of third-party cookies.

3. Methods of sharing on social networks

The Site does not implement any social network plug-ins. Within the Site there are share icons that constitute a simple link back to the corresponding social pages. Consequently, no information about the user is transmitted to social networks.

For more information, please refer to the following links:

4. Instructions for managing cookies by the user

On first access to the Site, all first-party profiling cookies and/or third-party cookies, if provided, are blocked, while only the technical and functional cookies described above are active. In application of the provision of the Guarantor "Guidelines on cookies and other tracking tools" – June 10, 2021 [9677876] for the acquisition of consent for the use of cookies", users of the Site can give their explicit consent to the installation of profiling cookies on their computer, through the banner that appears on first access. At any time, users can view the cookies to which they have given consent and possibly modify their preferences.

4.1 Disable the use of cookies

It is possible to disable all cookies stored on your hard disk by accessing the appropriate section within the browser. Below are the links where you can consult the specific instructions for the main browsers in use:

4.2 Activate anonymous browsing mode

Through this function now available in all browsers, it is possible to browse the internet without saving any information about the sites and pages visited.

However, it should be noted that navigation data, even when this functionality is activated, are recorded and stored by website managers and connectivity providers.

4.3 Delete cookies directly

Currently almost all browsers allow you to delete installed cookies.

For more instructions, consult your browser's guide or visit one of the following links:

However, cookies will be reinstalled with each new session; for this reason, it is recommended to perform this operation periodically or use automated functions for periodic deletion.

5. Data Controller

The Data Controller is Regione Lombardia with headquarters at Piazza Città di Lombardia 1, 20124 Milan.

6. Data Protection Officer (DPO)

The Data Protection Officer (DPO) can be contacted at the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it..

7. Scope of knowledge and dissemination of data

Personal data collected using first-party profiling cookies will be processed exclusively by the Data Controller, by the appointed managers, and by any additional providers specifically appointed as well as by the related staff specifically instructed on the processing and protection of data in order to ensure the same level of security offered by the Data Controller.

Personal data will not be disseminated in any way.

For third-party cookies, managed directly by third parties, please refer to the privacy policy of the latter for further information on the processing of personal data.

8. Transfer of personal data to countries outside the EU

Personal data collected are transferred outside the European Union in the ways permitted by the Regulation, pursuant to articles 44 et seq.

9. Rights of the data subject

Pursuant to articles 15-22 of the Regulation, the following rights may be exercised, where applicable:

  • Right of access to data, by making an appropriate request for the following information: purposes and methods of processing; categories of personal data in question; recipients or categories of recipients to whom personal data have been or will be communicated; data retention period; logic applied to processing; identifying details of the controller and managers;
  • Right of rectification, the request for integration/modification of data;
  • Right of erasure, the request for deletion of data without undue delay, subject to all retention obligations imposed by law;
  • Right to data portability, the request to receive personal data in a structured, commonly used and machine-readable format.

Requests for the exercise of rights must be sent to the email address This email address is being protected from spambots. You need JavaScript enabled to view it. or by registered mail to Piazza Città di Lombardia 1, 20124 Milan, attention of the Central Directorate of Institutional Affairs, General Affairs and Participated Companies – Deputy General Secretary

The right to lodge a complaint with the Supervisory Authority pursuant to art. 77 of the Regulation is also provided.

Associazione culturale operatori del turismo di Como e Lecco
Via Indipendenza, 54
22100 Como - Italy
P.IVA 03256970132

+39 339 41 63 108
info@guidelagodicomo.com